FREQUENTLY ASKED QUESTIONS

Our AI achieves 95%+ accuracy for major language pairs like Japanese-English and Korean-English. Premium AI models understand context, humor, and character voice better than basic translation tools. For best results with complex dialogue, use Premium mode.

We support 50+ major platforms including Webtoon, MangaDex, Tapas, Lezhin, Naver, and more. If your favorite site isn't supported, request it and we'll prioritize adding it based on demand.

25+ languages: English, Japanese, Korean, Chinese (Simplified/Traditional), Spanish, French, German, Italian, Portuguese, Russian, Arabic, Hindi, Thai, Vietnamese, Indonesian, and more. Premium AI offers superior quality for Asian languages.

Fast mode: 1-2 seconds per page. Standard: 3-5 seconds. Premium: 5-8 seconds. Speed depends on page complexity and text density. Pro users get priority queue access.

Translation pauses and you'll see a 'Signal Interrupted' message. You can wait for next month's free credit refresh (30 credits) or upgrade to Operative for unlimited translations.

Due to the immediate nature of AI processing and associated costs, we do NOT offer refunds for subscriptions or credits. We strongly recommend trying the free Recruit plan first to ensure ComicTrans meets your needs.

Yes. No contracts, no hassle. Cancel anytime from your account settings. You'll keep access until the end of your billing period, then automatically revert to the free Recruit plan.

Free credits refresh monthly and don't roll over. Paid plan credits roll over for up to 12 months. Unused credits are forfeited when you cancel your subscription.

ComicTrans works directly in your browser on web-based comics. Pro users can export translated chapters as PDF or EPUB for offline reading.

Currently, ComicTrans only works with web-based comics in your browser. Offline file translation is on our roadmap for Q3 2025.

Click any translated bubble to request a re-translation with different context. Pro users can manually edit translations before exporting. Report persistent issues to help us improve.

Yes. We use industry-standard encryption. Your comic pages are processed securely and never stored permanently. Translations are cached temporarily for quality improvement. Enterprise customers can request full data deletion.

Recruit and Operative plans are for personal use only. Commercial use requires a Commander (Enterprise) license. Contact our legal team for licensing inquiries.

Enterprise customers get full API access with comprehensive documentation. Our REST API allows integration into your applications, CMS, or workflow. Contact sales for API keys.

Currently available as Chrome extension for desktop. A mobile app is in development for Q3 2025. Join our waitlist to be notified.